System Downtime/Slow Response or Performance

Resolved Jan 30, 2024 1:41 PM MST

We have successfully restored performance for all features, and we are actively monitoring the system to ensure everything runs smoothly. Rest assured we are diligently working to investigate and prevent the root cause of this behavior from happening again in the future. We truly appreciate your patience and understanding while we worked to restore the system’s performance.

Monitoring Jan 30, 2024 1:19 PM MST

We have restored performance for most major features. Some users may continue to experience sporadic errors similar to what was encountered yesterday and today. We are continuing to investigate and restore full performance.

Problem Identified Jan 30, 2024 12:05 PM MST

Our Agilix LMS connection is experiencing degraded performance and/or downtime due to large cascading updates from a partner publisher. We are aware of the issue and are working to facilitate a return to normal operation as quickly as possible. Thank you for your patience.